FAQ
Have a question?
Find clear answers to your most common questions about registration, travel, accommodations, and how to maximize your experience at the event.
The Arkestro team is here to support you every step of the way. For general questions about the event, please reach out to our team at optimal@arkestro.com. We're happy to help and looking forward to seeing you there!
Yes, you can log back in using your confirmation link to update your details before the registration deadline.
Bring a Valid photo ID and your QR code on your phone. Keep an eye out for an email from info@eventstack.io. If you can’t access the QR code at registration, our team can look you up by name.
You can self park at 1415 Louisiana St. Rates are $10–$25 per day, just a 3-minute walk to the Hyatt Regency Houston.
Yes, but any additional nights outside the official event dates will be at your own expense.
Yes, badges will be distributed at check-in and must be worn during the event.
This is a company-sponsored employee-only event. Guests are not permitted.
Hyatt Regency on-site parking is Valet only, $21 day rate for events and $55 for overnight parking with in/out access.
The closest self-parking lot is $9 day rate and $15 overnight (as of today) at 777 Clay St Garage (4min walk to Hyatt Regency)
Luggage storage will be handled directly with the Bellman at the Bell Desk in the hotel lobby. You can drop off your bag anytime after checkout and pick it up before you depart.
Still have questions?
We're here to help! If you didn't find the answer you're looking for, please reach out and a member of our team will be happy to assist you.
